About Us

How Does The RSPCA Work?  Every RSPCA Branch is a seperately registered charity and operates within the framework of the national society's policies and guidelines.  This means we are one of 164 branches in England and Wales and the local branch covering Norwich & Mid Norfolk.

Our Branch Opening Hours?  You can contact us Monday to Friday from 10am to 4pm.  All adoption viewings and micro chipping are by appointment only.  We are closed on Saturdays and Sundays unless by prior arrangement.

How Does Our Branch Work? We support the Inspectorate by rehabilitating and rehoming animals that have been removed from unsuitable homes, or that have found themselves unowned through no fault of their own.  This has been achieved over the years with the generous help, support and contributions of the local community. 

Our branch is run by a committee of locally elected volunteers  who are responsible for the management  and administration of the branch's affairs.  You can find out more information about becoming a Trustee on our Become a Trustee of the Branch page.  

It costs our branch on average £300 per cat to rehabilitate and re-home.  For dogs it  costs the branch approximately £500 per dog.  Cats and dogs stay in our care until a  forever home is found and this is sometimes months and months.  When we have "long stay" animals that have had little interest in being adopted, we look at transferring them to other branches and in return, we take in one of their long stays.  By doing "swapsies" between other RSPCA branches, we are able to get each animal  seen by a bigger audience and hopefully a new potential owner!  


How Are We Funded?  As a separately registered branch of the RSPCA we are responsible for raising funds locally to help the animals in our area.  We raise money through our charity shops, fundraising, donations and legacies.

We have six charity shops in AttleboroughQueens Rd (Norwich)CromerSheringhamWymondham and Magdalen St (Norwich) that support the work we carry out.  We are always grateful for any donated goods to keep our shops well stocked so please do think of us if you have anything you could donate.  Visit our Charity Shops page to view our shop locations, information on what items we can and cannot sell and how to help us raise even more funds by Gift Aiding your donated goods! 

You can also make financial donations to the branch by either clicking on the picture of the Black Dog to donate online as a one off or set up a direct debit, or you can send a cheque made out to: Norwich & Mid Norfolk Branch.  You can then send it to us with a gift aid form which you can download here.

Another way to support your local branch is to Sponsor a Cat or Dog Pen with Safe Haven.  You can sponsor it yourself or buy it as a gift for a love one.  Further details below:


What Animals Do We Help?  We rehome mainly cats and dogs at this branch, and we rehabilitate small furries such as rabbits and ferrets when we can.  Our animals are housed at private boarding establishments and can be viewed by appointment.  For more information about rehoming an animal from this branch please view the Adopt a Dog or Adopt a Cat pages.  
We realise that sometimes giving up a pet is the right thing to do and that this may be a distressing time for you. So, we would suggest you contact a charity that specialises in matching each pet with the right new owner, in order to give your pet the best chance of finding a happy home.
We would love to help everyone that contacts our branch, but because of limited charitable resources, the RSPCA needs to be sure there are enough spaces in our centres to take in those animals most in need; these are animals rescued from cruelty and neglect by our officers.  Sadly, this means our centres are not able to take in every stray animal or unwanted pet.
However, you may find it helpful to read the section on the National RSPCA' s website about "Giving up an unwanted pet" as this lists some rehoming organisations that may be able to help you and also provides advice about behavioural and veterinary issues. Additionally, your own vet may know of rehoming organisations in your area. 


What Services Do We Offer?  We aim to promote responsible pet ownership through local educational talks and our neutering campaigns.  We can also help with some costs for neutering cats within the branch area and for the neutering of Staffordshire Bull Terriers.  All neutering financial assistance is means tested and at the branch's discretion.

We also offer Micro chipping for just £5 per animal.  To book in your pet to be Micro Chipped or to see if you can apply for financial assistance to neuter your cat or staffi - please call the main line on 0303 040 1565 Monday to Friday 10am - 4pm.

What area does the branch cover?

See map below for an outline of the area that the branch covers. 


Help needed?  To report cruelty or if you have found an injured or sick animal within the Norwich & Mid Norfolk area please call the National Helpline on 0300 1234 999

Does Your Animal Need Veterinary Care? If you are concerned about the health of your pet please ensure that you seek professional advice/help from a vet. If your pet is not registered to a vet you can find a link to a list of veterinary practices in the local area advertised on yell.com by clicking here.